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| Sales training |
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| To deal with
rapid market change & be successful in challenging market
environment, professional sales people need modern selling
skills, have a positive attitude & understand customer buying
behavior. |
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Aptech Sales
training provides tools & techniques and uses customized
solutions to train front-end staff in mapping territory,
identifying prospects, structuring sales techniques, and more. |
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| The Sales
training programs includes: |
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Basic Selling skills |
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Prospecting, Probing, Need
Identification, Objection Handling, Closing. Ideal for
field sales representatives, counter sales staff, and
retail store sales executives |
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On-the-job coaching |
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Ideal for field sales representatives, counter sales staff,
retail store sales executives |
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Effective sales management |
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Territory Planning, Account Selection &
Planning, Account Management. Ideal for 1st Line Managers. |
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Channel creation & management |
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Ideal for the field sales
representatives & 1st Line managers |
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Negotiation skills |
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Ideal for field sales representatives &
an advanced module for the sales management team |
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Telesales |
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Ideal for sales executives, counter sales staff, retail store
sales executives. |
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| Soft skills training |
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| There is growing recognition among companies about the importance of people skills. High-performing teams need high-performing individuals. To be successful in today's environment, it takes not only technical or business know-how, but leadership skills as well. |
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| Our Soft skills training bouquet consists of:
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Communication skills |
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Assertive communication |
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Presentation skills |
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Business etiquette |
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Team building |
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Conflict management |
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Time management |
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Negotiation skills |
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Spoken & written English for business |
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Grooming |
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| These can be customized for any range of employees. |
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| Short-duration, off-the-shelf courses are also available. |
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| Management development program |
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| A customized Management Development Program helps the employee to make the transition from a Doer to a Supervisor/ Manager. |
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Recruitment |
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Goal setting |
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Time management |
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Team building |
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Leadership |
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Product training |
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Product training is not only about imparting product knowledge. It requires an understanding of the market, competition, product communication & the benefits a customer is able to accrue from your product.
We equip your sales team with knowledge & help them to create a Benefit Matrix so as to sell to today’s well-informed, discerning customers. |
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| Our product training bouquet consists of: |
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Product knowledge |
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Product communication |
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Understanding customer needs |
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FAB analysis |
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Market & competition analysis |
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Role-playing |
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| Process training |
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Standard Operating Procedures or SOPs are the most effective way of managing a large sales force.
We simplify business & sales processes and formulate them as SOPs. Content is created for a customized training program. Process training addresses the gap between just enough process documentation & the actual implementation process.
Ideal for induction of large field force at entry level.
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| Customer service training |
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| Large numbers of people are today
deployed to attend to customers' queries, be it in retail, BPO,
banking or other industries. In today's scenario, service is the
only differentiator. Aptech's Customer service training empowers
employees with the necessary skills that help sustain customer
service levels. |
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| The Customer service training program
consists of: |
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Customer service |
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Ideal for field sales representatives, counter
sales staff, retail store sales executives |
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On-the-job coaching
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Ideal for field sales representatives, counter
sales staff, retail store sales executives |
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Service excellence |
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Ideal for the sales/ service management team |
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| High-end IT developer training |
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| High-end technology training for software developers by
Synergetics, the developer training business of Aptech. |
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| Testing and certification |
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Aptech offers end-to-end testing and assessment
solutions for corporates, academic institutions as well as government-sector
firms. This includes proctored offline and online testing solutions, offered
through Aptech's Attest business.
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| Solutions |
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| Aptech Training Solutions offers a range of performance-driven solutions to cater to
industry needs. Choose from among training outsourcing, customized training
(services) and off-the-shelf training courses (products).
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| With intense competition, technology, quality and price
differentiators are blurring. In such a scenario, only service can stand apart.
This, even as the industry remains desperate for skilled professionals. Which
is what makes effective training so crucial.
ATS specializes in building a customized solution that addresses
learning, training and collaborative needs.
Aptech Training Solutions develops a strategic direction for it's customer by looking at the business case and diagnosing the real issues in getting better performance out of the workforce, thus providing a high ROI on the customer's training investment.
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| Soft skills |
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Number of sessions
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Duration (days)
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Pre-requisites
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| Assert your viewpoint & learn to deal with difficult
people
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10
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2-3
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| Spoken & written English for corporates
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| Enable employees with average English skills to perform better
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4
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1
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| English as first language in school
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| Make winning presentations |
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6
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2
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| Improve your etiquette& manners |
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2
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Half
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| Communicate better with global clients / vendors |
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2
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Half
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| Craft professional communication |
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3
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1
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7
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2
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| Learn ways to better resolve conflicts |
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Half
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7
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2
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1
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Half
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| E-learning |
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| When organizations undertake new
projects, they often need a large number of employees who have the requisite
skills. Providing access to an e-learning catalogue which has the necessary
technologies/ skills enables quick turnaround of trained employees. |
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| Further, organizations can use
e-learning as part of their ongoing employee skill upgradation programmes. |
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| Aptech Training Solutions provides
access to hundreds of e-learning programmes in IT and business skills. These
are provided over the Skillport LMS either via Internet or Intranet (hosted on
client’s servers) mode. |
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| Click here for
Aptech’s e-learning catalogue.
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| The world's top mobile phone manufacturer regularly trains their entire distribution network in time for new launches. Find out how |
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