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| Sales training |
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| Every organization faces the challenge of increasing sales in
the face of competition, growing price pressures, maturing markets, ageing
technology, etc. |
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| Aptech Sales training assists
salespeople in gaining the necessary skills, concepts, behaviour and attitude
that can result in increased sales. It provides tools and techniques that help
salespeople learn what they must know in order to persuasively present their
goods/ services to buyers. We use customized solutions to train your front-end
staff in mapping territory, identifying prospects, structuring sales
techniques, etc. |
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| Our Sales training bouquet includes:
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Basic Selling skills
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Ideal for field sales representatives, counter sales staff, and
retail store sales executives
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On-the-job coaching
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Ideal for field sales representatives, counter sales staff,
retail store sales executives
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Effective sales management
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Ideal for the sales management team
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Channel management |
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Ideal for the sales management team
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Negotiation skills |
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Ideal for field sales representatives and an advanced module for
the sales management team
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Telesales
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Ideal for sales executives, counter sales staff, retail store
sales executives.
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| Soft skills training |
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| There is growing recognition amongst companies about the
importance of people skills. High-performing teams need high-performing
individuals. To be successful in today’s environment, it takes not only
technical or business know-how, but leadership skills as well. |
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| Our Soft skills training bouquet consist of:
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Communication skills |
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Assertive communication |
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Presentation skills |
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Business etiquette |
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Negotiation skills |
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Spoken and written English for business |
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Grooming |
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| These can be customized for any range of employees. |
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| Short-duration, off-the-shelf courses are also available. |
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| Managerial development training |
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| A dynamic business environment demands new skills and
knowledge. New managers need to get their business basics right while
experienced professionals have to learn new tools and techniques. |
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| Our managerial development training bouquet consists of: |
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Effective managerial skills |
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Coaching and mentoring |
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Team building |
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Time management |
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| These can be customized for any range of employees. |
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Product training |
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| Product training is not only about imparting product
knowledge. It requires an understanding of the market, competition, product
communication and the benefits a customer is able to accrue from your product.
We create specially customized modules by understanding your product and
technology, creating a Benefit Matrix for your product and that of your
customers. Customized content for product training module is created and our
trainers specifically trained in the project, thereby creating a training
solution exclusively for you and your sales employees. |
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| Our product training bouquet consists of: |
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Product knowledge |
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Product communication |
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Understanding customer needs |
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FAB analyses |
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Market and competition analysis |
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Role-playing |
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| Ideal for field sales representatives, counter sales staff,
retail store sales executives |
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| Process training |
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| Standard Operating Procedures or SOPs are the most effective
way of managing a large salesforce. Effective process implementation requires a
balance between process rigidity and flexibility. Process training addresses
the gap between just enough process documentation and the actual operational
process. We facilitate in understanding your business and sales process,
facilitate formulating of these SOPs and create content for a customized
training programme. Conduct of the Instructor Led Training (ILT) can be
followed with on-the-job field coaching that monitors and manages the
implementation of these SOPs. Ideal for any group of employees. |
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| Customer service training |
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| Large numbers of people are today deployed to attend to customers queries, be it in retail, BPO, banking or other industries. However, maintaining the quality of service standards poses a challenge in view of the less-than-adequate skills of this large workforce. Yet, in today’s scenario, service is the only differentiator. Aptech’s customer service training empowers your employees with the necessary skills that help sustain customer service levels. |
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| Our customer service training bouquet consists of: |
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Customer service |
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Ideal for field sales representatives, counter sales staff, retail store sales
executives |
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On-the-job coaching
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Ideal for field sales representatives, counter sales staff, retail store sales
executives |
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Service excellence |
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Ideal for the sales/ service management team |
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| High-end IT developer training |
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| High-end technology training for software developers by
Synergetics, the developer training business of Aptech. |
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| Testing and certification |
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Aptech offers end-to-end testing and assessment
solutions for corporates, academic institutions as well as government-sector
firms. This includes proctored offline and online testing solutions, offered
through Aptech's Attest business.
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| Solutions |
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| Aptech Training Solutions offers a range of performance-driven solutions to cater to
industry needs. Choose from among training outsourcing, customized training
(services) and off-the-shelf training courses (products).
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| With intense competition, technology, quality and price
differentiators are blurring. In such a scenario, only service can stand apart.
This, even as the industry remains desperate for skilled professionals. Which
is what makes effective training so crucial.
ATS specializes in building a customized solution that addresses
learning, training and collaborative needs.
Aptech Training Solutions develops a strategic direction for it's customer by looking at the business case and diagnosing the real issues in getting better performance out of the workforce, thus providing a high ROI on the customer's training investment.
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| Soft skills |
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Number of sessions
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Duration (days)
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Pre-requisites
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| Assert your viewpoint & learn to deal with difficult
people
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10
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2-3
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| Spoken & written English for corporates
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| Enable employees with average English skills to perform better
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4
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1
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| English as first language in school
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| Make winning presentations |
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6
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2
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| Improve your etiquette& manners |
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2
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Half
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| Communicate better with global clients / vendors |
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2
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Half
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| Craft professional communication |
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3
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1
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7
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2
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| Learn ways to better resolve conflicts |
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2
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Half
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7
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2
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1
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Half
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| E-learning |
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| When organizations undertake new
projects, they often need a large number of employees who have the requisite
skills. Providing access to an e-learning catalogue which has the necessary
technologies/ skills enables quick turnaround of trained employees. |
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| Further, organizations can use
e-learning as part of their ongoing employee skill upgradation programmes. |
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| Aptech Training Solutions provides
access to hundreds of e-learning programmes in IT and business skills. These
are provided over the Skillport LMS either via Internet or Intranet (hosted on
client’s servers) mode. |
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| Click here for
Aptech’s e-learning catalogue.
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| The world's top mobile phone manufacturer regularly trains their entire distribution network in time for new launches. Find out how |
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