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| Customer service training |
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| Large numbers of people are today
deployed to attend to customers' queries, be it in retail, BPO,
banking or other industries. In today's scenario, service is the
only differentiator. Aptech's Customer service training empowers
employees with the necessary skills that help sustain customer
service levels. |
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| The Customer service training program
consists of: |
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Customer service |
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Ideal for field sales representatives, counter
sales staff, retail store sales executives |
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On-the-job coaching
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Ideal for field sales representatives, counter
sales staff, retail store sales executives |
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Service excellence |
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Ideal for the sales/ service management team |
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